Digital and Artificial Intelligence: What effects on organizational management? a literrature review
Keywords:
Digital, ICT, Artificial Intelligence, Organization ManagementAbstract
The digital, as a system within computer sciences, is evolving through the creation of various digital tools and artificial intelligence. The use of digital devices in the context of organizational management dates back to the 1950s. This research aims to address this problem theoretically in the context of an organizational setting marked by an overuse of technology instruments. To attain this, our goal is to showcase the state-of-the-art and the realities of organizational management in a fluid and agile environment. As well, the second purpose of this article is to develop theoretical proposals based on the synthesis of the literature consulted. This, through a conceptual and theoretical exploration that focus on the analysis of the results of the previous studies, in order to understand the organizational reality in the era of digital and AI. In addition, the increased organizational agility, governance, strategic intelligence, change capabilities, efficiency, the change in work and skills have been developed as the main research proposal. Also, our theoretical analysis highlights the ethical issues related to over-reliance on AI and digital devices.
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